TERMS & CONDITION

First of all, welcome to The New Gym. We are delighted to have you here with us at The New Gym.

The New Gym understands that regulations might seem a bit tedious, but please consider them as part of our commitment to keeping you safe during your workout.

Encouragement to participate in free classes:

• We conduct introductory sessions to guide you: explore the entire facility, understand the function of each workout area, and how to use the equipment.
• The New Gym encourages you to attend this introduction session to easily use the equipment and enjoy all the amenities of The New Gym. Our friendly and professional team is always ready to assist you.
• The schedule for free classes is updated in The New Gym app.

To keep you safe while working out:

• To protect your feet and minimize injuries during exercise, comfortable workout attire and sports shoes are essential.
• Clothing such as jeans, boots, flip-flops/backless sandals, or work attire are not suitable for the gym: They are neither safe nor practical. Members are reminded to wear sports tops throughout their workout.
• It is extremely important to remember that you cannot use the gym while under the influence of stimulants, as it can affect your ability to exercise safely.
• You should also refrain from any activities that could harm yourself or others, such as sparring, boxing, martial arts, or other high-contact sports, unless training with our trainers.
• Anytime you are not in a condition to work out safely and effectively, we may ask you to leave the gym and return when you are ready.

To keep your belongings safe:

• The New Gym cannot be responsible for any loss or damage to personal property, so always keep an eye on your belongings when at the gym.
• To ensure safety, we ask that you do not bring backpacks and any kinds of bags onto the gym floor. Please use the provided lockers and only use them during your workout. At night, lockers are cleaned and your belongings will be moved to the lost and found area. The New Gym needs to break locker locks for cleaning, so remember to retrieve your belongings after each workout session.
• The New Gym will always try to return lost property to you but will not be responsible for any items in the lost and found area. Lost items will be donated to charity, so please contact us to retrieve them within one week.

To keep the workout environment safe for everyone:

• Only personal trainers licensed by The New Gym are allowed to instruct members in the gym. This prevents injuries and ensures that outside trainers do not provide incorrect or substandard training. Members under 18 must register for training with The New Gym personal trainers.
• Smoking, including e-cigarettes, is strictly prohibited in all areas of the gym. Any member found violating this rule may have their services suspended.
• Members are not allowed to bring any pets into the gym.
• To avoid smells and food spills affecting the workout experience and common space in the gym, eating in the gym is discouraged. Drinks must have lids or be covered.
• Gently lower weights to avoid noise pollution in the gym and to prevent disturbing other members around you.
• Use your personal PIN each time you enter/exit the gym. Your PIN is your personal information, so please do not let others use it. We monitor PIN usage with CCTV 24/7 to ensure the safety of The New Gym members. Any misuse of the PIN may result in service suspension.
• While working out, members should only film or photograph themselves for personal use. Any images of other members/staff in your photos or videos require their permission. The New Gym may ask you to show images or videos and delete them if necessary.

Other rules:

• To ensure safety, the main changing room will be closed from 10:00 PM to 6:00 AM the next day. During this time, members can use the public restroom and store items in the public lockers outside the workout area.
• Use tissues and cleaning solution in the spray bottle to clean equipment after each use.
• The gym is only to be used for workout purposes, not for sleeping overnight. Therefore, The New Gym encourages members to leave the gym at the end of each workout and looks forward to seeing you at the next session. Some of our clubs do not operate 24/7, so please ensure you leave the gym before the club closes.