Welcome to The New Gym

With the desire to bring the best training experience to all members, we hope you will take the time to evaluate the service and experience at The New Gym. Your shared opinions will be kept absolutely confidential, and only used for the purpose of improving the quality of service.

You are training at the club

Membership registration phone number

Please rate on a scale of 1 to 5, with 5 being best.

Cleanliness

How would you rate the cleanliness of the club’s parking area/entrance?

1 2 3 4 5

How would you rate the cleanliness of the gym floor?

1 2 3 4 5

How would you rate the cleanliness of the locker room area?

1 2 3 4 5

Are the trash cans emptied regularly and kept clean?

1 2 3 4 5

Customer service

How would you rate The New Gym’s customer service?

1 2 3 4 5

Do you get greeted when you enter the club and thanked when you leave?

1 2 3 4 5

Did you get help from the staff?

1 2 3 4 5

Training environment

Is the training environment at the club polite, comfortable and friendly?

1 2 3 4 5

Equiptment

Is the equipment at the club always well maintained?

1 2 3 4 5

Equipment always available without waiting?

1 2 3 4 5

App

How easy/convenient is the The New Gym app to use?

1 2 3 4 5

Others

Have you heard about our Free Training Program? If so, what do you think?

1 2 3 4 5

Are you satisfied with the club’s music system and volume?

1 2 3 4 5

Closing question

How satisfied are you with The New Gym?

1 2 3 4 5

How likely are you to recommend The New Gym to your friends?

1 2 3 4 5

Please share any comments about your experience at The New Gym

About The New Gym
Find a Club
Blog
Contact

About The New Gym
Find a Club
Blog
Contact

Privacy Statement
Customer Service / Contact
Terms & Conditions

Privacy Statement
Customer Service / Contact
Terms & Conditions

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